Cancellation, rescheduling and refunds policy
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Sessions cancelled with more than 24 hours’ notice will be:
Rescheduled to a mutually agreed date, or
Refunded if a suitable alternative date cannot be found.
Sessions cancelled with less than 24 hours’ notice will not be eligible for rescheduling or refund, except in exceptional circumstances at the discretion of Faye Kazmi.
Non-attendance without notice will be treated as a late cancellation.
This policy exists to honour both your time and the Practitioner’s energy, preparation, and availability.
Contact Us
If you have any questions about our Cancellation, Rescheduling and Refunds Policy, please contact us by email at hello@fayekazmi.co.uk